|
 |
 |
 |
 |
 |
 |
 |
 |
Service
For KENT, ALFA Water Purifiers, the sediment cartridge and activated carbon cartridge have now improved tremendously in capacity and the purifier therefore does not need to be serviced routinely.
However in the event
of any problem with your purifier you may call 25489762 / 76, 32712265
or 9845043424. The phone will be answered before the 4th ring by
a real person 
and
your problem will be solved with in 24 working hours in 90% of cases.
Nearly all complaints are attended to with-in 48 hours.
After 6.00 PM or on holidays you many SMS your service request to 9845043424 or email "purewaterhouse@airtelbroadband.net.in" giving your name, telephone number and address.
After The Guarantee Period
At the end of one
year it is wise to do a complete strip-down servicing and change consumables
such as Sediment Filter, Activated Carbon Cartridge and for some models
the Taste Conditioner Cartridge too. The service will be done within
48 hours of your call.
We too, try to remind our customers when this annual service falls due.
This will ensure your water purifier is working efficiently and effectively.
There are other components such as the Pump the R.O Membrane the U.V Lamp etc which will be changed after their life is exhausted. There is considerable variation in the life of these components based on water quality and usage patterns.
Service charges and cost of components have to be paid on the same day as follow- ups involve needless time, effort and travel in a city where commuting is tedious and expensive.
Ageing / Obsolete Water Purifiers
You may trade in your
old water purifier for latest, sophisticated upgrade sometimes at a discounted
price, by calling the same number or through the service engineer.
# 30 , 6th Cross, Hutchins Road, St. Thomas Town, Bangalore-560084.
Phone : 91 080 25489762, 32712265.
Mobile : +91 9845043424 Fax : 91 080 25489776
E-mail: enquiry@purewaterhouse.com
Email us at : purewaterhouse@airtelmail.in
